Last updated: November 8, 2026
Pittsburgh Water Damage Help is a referral service that connects Pittsburgh-area homeowners with independent local water damage professionals. This policy explains what information we collect when you contact us, how we use it, and who sees it. We keep this simple because our model is simple: this website has no forms, no accounts and no checkout. You reach us by phone or by email, and the information involved is the information those two channels naturally carry.
When you call, we note the details needed to match your job: your name, the phone number you call from, your address or ZIP code, and your description of the water damage โ where the water is, what caused it and when it started. When you email us at rankandrent2+pittsburgh-water-damage@gmail.com, we receive your email address, your message and any photos you choose to attach.
Like most websites, this site also receives basic technical information from your browser when you visit, such as your IP address, browser type and the pages you viewed. We do not ask for payment details, government identification or account credentials, and you should never send those to us by email.
We use the information you share for one main purpose: running the referral. Your job details let us match you with an independent local professional, let that professional prepare for the visit, and let us follow up about the match if needed.
We also use contact details to respond to questions you send us, and we use general, aggregated information about calls and visits โ such as which service pages people read โ to decide which guides and pages to improve. We do not use your information to send marketing messages you did not ask for.
This website is a static information site. It does not run advertising trackers, and it does not build profiles of visitors for ad targeting. If analytics tooling is active on the site, it may set a small number of cookies that help count visits and understand which pages are read, in aggregate.
You can block or clear cookies in your browser settings at any time; the site will continue to work, because nothing on it depends on remembering you between visits.
We may use standard analytics tooling to understand site traffic in aggregate โ pages viewed, approximate location at the city level, and how visitors arrive at the site. Embedded maps on this site are provided by Google Maps, and loading a map may allow Google to receive your IP address and set its own cookies under Google's privacy policy.
Fonts used on this site are loaded from Google Fonts, which similarly receives the technical details needed to serve the font files. We do not control how those providers handle data on their own services; their respective privacy policies apply to that handling.
Sharing is the heart of this service, so we state it plainly: when you ask us to match your job, we share your job details โ your name, contact information, address and your description of the water damage โ with the independent local professional matched to your job. That professional needs those details to contact you, schedule the visit and prepare for the work. That sharing is the service you are asking for when you call.
Beyond that match, we share information only with the service providers who help us operate (for example, email and phone providers), or when the law requires it โ such as in response to a valid legal request, or to protect the safety of a person or property. We do not sell your personal information.
We keep call notes, emails and job details for as long as they are reasonably needed to run the referral, follow up on a match, and keep ordinary business records. Photos you email us are kept with the job record they belong to.
When information is no longer needed for those purposes, we delete it or reduce it to anonymous, aggregated form. If you would like your details removed sooner, contact us using the information in the User Rights section below and we will act on the request.
We take reasonable, ordinary steps to protect the information we hold: access to email and job records is limited to the people who run the intake, and the accounts involved use strong passwords. No system is completely secure, however, and email in particular travels through providers outside our control.
For that reason, please do not email sensitive personal or financial information โ such as card numbers, bank details or identification documents. A phone call is the better channel for anything you would not want sitting in an inbox.
You may ask us what personal information we hold about you, ask us to correct it, or ask us to delete it. You may also ask us not to share your details with a professional โ though if a match has already been made, we will explain what was already shared, because we cannot retract information another business already received in order to serve you.
To make any of these requests, email rankandrent2+pittsburgh-water-damage@gmail.com from the address you used to contact us, or raise it on a call. We will respond within a reasonable time and confirm what we have done.
This service is intended for adults arranging work on a property. We do not knowingly collect personal information from children under 13, and we do not direct any part of this site at children.
If you believe a child has sent us personal information, contact us at the email address above and we will delete it promptly.
If we change how we handle information in a meaningful way, we will update this page and change the "Last updated" date at the top. The version published here is the one that applies.
If a change would affect information you already shared with us in a way you might not expect, we will describe the change plainly on this page so you can ask questions or request deletion before it takes effect.